Verzendbeleid
Order Processing
All orders are processed within 2 business days, excluding weekends and public holidays. Orders placed before 10 a.m. will begin processing on the same business day. Orders placed after 10 a.m. local time will begin processing on the next business day.
Transit Time: Estimated transit times begin when your order is shipped, and do not include weekends or holidays.
Orders held for manual review will be delayed until the review is complete. After an order is reviewed and released it will be processed within 2 business days.
Shipping Rates and Delivery Estimates
We ship to the following countries:
United States
Shipment Method |
Estimated Delivery time |
Shipment Cost |
Standard |
3-7 business days |
FREE |
Two Day Express |
2 business days |
US$19.99 |
Europe
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Standard |
2-7 business days |
FREE |
United Kingdom
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Standard |
2-5 business days |
FREE |
Australia & New Zealand
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Standard |
2-7 business days |
FREE |
Express |
1-3 business days |
$20 AUD |
Canada
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Standard |
3-10 business days |
Free |
Mexico
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
Standard |
7-10 days |
US$19.99 |
Please Note: Podcast Bundles and orders containing the PSA1+ are eligible for standard shipping only.
Lost Shipments
RØDE is not liable for shipments lost in transit.
If your order status is 'Delivered', please check the vicinity of your home to ensure it was not dropped at a side door, lobby, or mail room, and ask your neighbours if they may have received it for you. Carriers also occasionally mark packages as 'Delivered' before they’re dropped off.
If you believe your shipment has been lost, please contact our Customer Service team and we will attempt to locate your package.
As a fraud prevention measure, we cannot issue refunds for lost packages under any circumstances.
Customs, Duties, and Taxes
Please be aware that RØDE does not take responsibility for any taxes and duties that may apply to international orders. As outlined in our terms & conditions, it is essential to note that certain regions may impose what could be perceived as excessive duty charges. We highly recommend conducting research on the nature of duties and taxes in your specific region before making a purchase from our store.